Найти книгу: "Misadventures of a Cope Volunteer"

What happens when you form a political party six months before a general election? And instantly become the hope of the nation?Mostly chaos! At least that is what 26-year-old Michiel le Roux encountered when he quit his enviable job as a banker at Absa to “make a difference”. He volunteered for the Congress of the People (Cope) and became part of their 2009 election campaign. Very soon, he loses his political innocence in a party paralysed by power struggles, lack of funds and administrative capacity. Fortunately, he keeps his sense of humour amid duties which include rushing to Pretoria at breakneck speed to submit the party’s candidate lists, fending off supporters intent on getting a Cope T-shirt – of which there are none – and driving then-party leader Mosiuoa Lekota to rallies.Uproariously funny, this warts-and-all take on Cope also offers caustic comment on the state of politics in South Africa.

Эта книга про внутренние состояния человека, который продвигается в направлении своей цели, которая для него называется «постижение истины». На этот раз мы на Корфу, и мы понимаем это уже как объединение с другими людьми в очень большой степени сближения, скажем так. Целый месяц, или всего-навсего месяц, в условиях очень особенных для обычного человека рядом с другими людьми, тоже желающими найти себя в этом мире.

Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. With a deep look at the inner workings of how a modern generation of business innovators are tapping into the fresh opportunities with the customer's new voice, this book describes how businesses are transforming «inference-based» predictions of purchase intent with direct consumer knowledge of their actual intentions and buying context. The result: An untouchable/unprecedented level of offer relevancy, experience, and personalized service levels. Those offers range from the most basic app model of «Give me your physical location, we'll find the best Thai restaurant near you, and give you an instant coupon» to a more complex model such as an Electric utility value proposition: «We'll give you discounts to charge your Prius during certain times to help us optimize our grid efficiency while allowing Toyota to monitor and optimize your battery to enable Toyota's R&D and customer experience enhancement.» Forty case studies detail proven approaches for directly engaging the new consumer, showing companies how to take advantage of rapidly evolving personal technology—smart phones, homes, vehicles, wearable technology, and Internet of Things—and the new sharing culture to collect the higher value «intentionally/ discretionarily» shared information. Readers gain access to a robust tool set including templates, checklists, tables, flow diagrams, process maps, and technical data schematics to streamline these new capabilities and accelerate implementation of these transformational techniques. Ninety percent of the data that businesses use to determine what they sell or how to personalize a customer experience results from consumers unintentionally volunteering «indirect» data; however, this type of data has less than 10 percent accuracy. This low effectiveness also necessitates up to 70 percent of a business's cost infrastructure. Direct consumer knowledge is now available and boasts up to 20-50 percent accuracy, yet businesses remain anchored in the old «indirect» competencies. This book helps companies integrate compelling sharing motivators and controls for consumers to feel motivated and safe about directly sharing their product and experience desires, providing the ultimate market advantage. Learn how to catch up to the new digitalized consumer Leverage direct consumer information from current megatrends Navigate privacy's current and future metamorphosis Unlock the untapped value of Big Data's true enabler—Little Data Parsing «incidentally» volunteered data has been stagnant for decades due to the capabilities and expectations of a new generation of enabled consumers The timeless reality is that any level of investment in computing power, data, and analytics will never approach their full ROI potential without interfusing the direct, intentional insights from the consumer. If today's forward-thinking companies want to profitably engage the new consumers, they must learn the secrets of motivating and safeguarding this new potential of customer transparency. The risks of not engaging these new consumer voices? Irrelevancy and Silence. The Customer's New Voice shows businesses how to fulfill the promise and caveat of the new consumer: «If you make my life easier, reward me, and respect my shared information: I will tell you my secrets.»

How ordinary citizens dedicated to service can change the face of America's most critical issues What if the nation were able to capitalize on the energy of Americans willing to serve and volunteer for a year or more? This inspirational book tells the stories of real people who have dedicated themselves to service and the nonprofits that engaged them. It shows how selflessness and service have transformed lives and communities, and can address similar problems throughout the country. The author profiles successes, demonstrates measurable effects, and shows how impact is made. This book describes how we can achieve change, through action at both the community and organizational level. Filled with illustrative examples and key lessons Highlights programs such as Teach for America, City Year, and Community Health Corps Shows how nonprofits can create successful service programs to tackle different issues The book shows what America would look like if programs like these operated at scale across the country not just in one or two neighborhoods, but wherever they were needed.