Найти книгу: "Chocolate and Cuckoo Clocks"

Edited by his children, Giles and Victoria, Chocolate and Cuckoo Clocks is an anthology of writing from the former editor of Punch and Radio 4 national treasure Alan Coren, who died in October 2007. In a prolific forty-year career Alan Coren wrote for The Times, Observer, Tatler, Daily Mail, Mail on Sunday, Listener, Punch and the New Yorker, and published over 20 books including The Sanity Inspector, Golfing for Cats and The Collected Bulletins of Idi Amin (he turned down an invitation from Amin to visit Uganda saying, 'I'll probably end up as a sandwich'). Even twenty years ago he estimated that he had published six million words, or ten copies of War and Peace. This anthology draws together the best of Coren's previously published material as well as new unpublished autobiographical material. Coren was one of Britain's most prolific and now much-missed humourists, finding the comedy of life all around him and rendering it, hilariously and compellingly, in polished and witty prose which will be eagerly devoured by his loyal fanbase.

Praise for Chocolates on the Pillow Aren't Enough «Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true–chocolates on the pillow are not enough. A great read!» —David Neeleman, founder and CEO, JetBlue Airways Corporation «If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.» —Millard S. Drexler, Chairman and CEO, J. Crew Group «What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.» —Emeril Lagasse «Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.» —Tiki Barber