Найти книгу: "Controlling the Costs of Conflict"

Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.

This collection of articles concerns the consideration of the causes, forms of existence and mechanisms of realisation of ethnic conflicts in Latvia, Lithuania and Estonia in 1991–2013 The articles presented by the authors are an attempt to understand the experience of the struggle of ethnic minorities in the countries in question against the ethnic discrimination regimes.