Найти книгу: "Relationship Rescue"


Relationship Rescue Relationship Rescue

Автор: Phil McGraw

Год издания: 0000

The comparative typology of Spanish and English. Texts, story and anecdotes for reading, translating and retelling in Spanish and English, adapted by © Linguistic Rescue method (level A1—A2) The comparative typology of Spanish and English. Texts, story and anecdotes for reading, translating and retelling in Spanish and English, adapted by © Linguistic Rescue method (level A1—A2)

Автор: Tatiana Oliva Morales

Год издания: 

All texts, a story and anecdotes for the translation from Spanish into Russian and English and from English into Spanish of the book adapted by foreign words-tips on © Linguistic Rescue method. There are keys for all the texts, a story and anecdotes. In this book I tried to uncover the main difficulties encountered on the way of learning Spanish and English languages, the difficulties which are the reason of the most common mistakes of the students.

My Strange Rescue and other stories of Sport and Adventure in Canada My Strange Rescue and other stories of Sport and Adventure in Canada

Автор: Oxley James Macdonald

Год издания: 


Tao of Love. How to find a soul mate and build the balanced relationship Tao of Love. How to find a soul mate and build the balanced relationship

Автор: Li Pin

Год издания: 

“Tao of Love” is a book for women who want long-term relationships. You will learn how to correctly formulate your desires on the basis of changes in awareness. The innovative technique of working with one’s own mind, which changes reality, is called “spincasting” and is based on the basic principles of Gestalt therapy and the knowledge of ancient Chinese philosophy. This information was received by the author from his mentor, master Tao Ji Syaogan.

Access to Asia. Your Multicultural Guide to Building Trust, Inspiring Respect, and Creating Long-Lasting Business Relationships Access to Asia. Your Multicultural Guide to Building Trust, Inspiring Respect, and Creating Long-Lasting Business Relationships

Автор: Sharon Schweitzer

Год издания: 

Create meaningful relationships that translate to better business Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations. Readers will find in-the-trenches advice and stories from 80 regional experts in 10 countries, including China, Hong Kong, India, Japan, and Korea. Discover the unique eight-question framework that provides rich interview material and insight from respected cultural experts Track cultural progress over time and highlight areas in need of improvement with the Self-Awareness Profile Learn the little-known facts, reports, and resources that help establish and strengthen Asian business relationships Effective cross-cultural communication is mandatory for today's successful global business leaders. For companies and individuals looking to engage more successfully with their counterparts in Asia, Access to Asia showcases the critical people skills that drive global business success.

The Experience. The 5 Principles of Disney Service and Relationship Excellence The Experience. The 5 Principles of Disney Service and Relationship Excellence

Автор: Bruce Loeffler

Год издания: 

Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience ­– the Walt Disney Company. Co-Author Bruce Loeffler spent ten years at Disney World overseeing service excellence, and has partnered with Brian T. Church in this book, to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles – Impression, Connection, Attitude, Response, and Exceptionals – give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the «customer experience» should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The «Disney Experience» draws customers from all around the world,. This book describes what it takes to achieve that level of Experience, and how any organization can do it with the right strategy and attention to detail. When the Experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their Experience with others. Find «the experience» and what it means to the Organization Learn the five levels of experience, and why most companies fail at it Identify service problems that face every company in the marketplace Utilize the Experience Quotient and apply the I. C.A.R.E. principles Learn how to convert customers to ambassadors who share their story with others Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience.” Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.