Скачать книгу - Communicating with RESPECT



It&#39;s not just health professionals in Emergency Departments that need to communicate effectively under difficult conditions involving time pressure, high stress, and conflict. Executives, senior managers and leaders have this need too. Through simple, practical and effective tools validated by Emergency Department clinicians, this book provides health professionals with a team-based approach for being more effective communicators and influencers along the patient care journey. If this approach can work in the ED, we believe it can be successful in other sectors and settings too.<br><br>Based on COIN for ED Professionals(TM), a peer-reviewed and published communication and influencing skills training program developed for Emergency Department health professionals, this book:<br>&ndash;presents the RESPECT model, a 7 principled framework enabling health professionals to influence effectively and respectfully in difficult and high stress situations<br>&ndash;introduces the approach of action learning, the secret to continuous improvement<br>&ndash;provides a rich collection of real stories from clinicians, case-studies, exercises, activities and self-assessment tools targeting professionals seeking to significantly improve not only their own communication and influencing skills, but also those of their colleagues.<br>


The Doctrine of the New Jerusalem respecting the Sacred Scripture The Doctrine of the New Jerusalem respecting the Sacred Scripture

Автор: Автор не указан

Год издания: 

Полный вариант заголовка: «The Doctrine of the New Jerusalem respecting the Sacred Scripture : to which is appended, as illustrative of the subject, an explanation of the vision of White Horse, in the Revelation, chap.XIX / translated from the Latin of Emanuil Swedenborg ; originally published in the years 1763, and 1758».


Access to Asia. Your Multicultural Guide to Building Trust, Inspiring Respect, and Creating Long-Lasting Business Relationships Access to Asia. Your Multicultural Guide to Building Trust, Inspiring Respect, and Creating Long-Lasting Business Relationships

Автор: Sharon Schweitzer

Год издания: 

Create meaningful relationships that translate to better business Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations. Readers will find in-the-trenches advice and stories from 80 regional experts in 10 countries, including China, Hong Kong, India, Japan, and Korea. Discover the unique eight-question framework that provides rich interview material and insight from respected cultural experts Track cultural progress over time and highlight areas in need of improvement with the Self-Awareness Profile Learn the little-known facts, reports, and resources that help establish and strengthen Asian business relationships Effective cross-cultural communication is mandatory for today's successful global business leaders. For companies and individuals looking to engage more successfully with their counterparts in Asia, Access to Asia showcases the critical people skills that drive global business success.


The Respectful Leader. Seven Ways to Influence Without Intimidation The Respectful Leader. Seven Ways to Influence Without Intimidation

Автор: Gregg Ward

Год издания: 

Boost morale and productivity by leading with respect The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his company's morale, productivity, and profits. At a loss for a solution, he meets Grace—a straight-shooting, self-described «little old lady» in the maintenance department. With her no-nonsense advice, he sets out to revamp the culture and turn his company around; but first, he has to turn inward and realize that his own behavior sets the tone for the company at every level. This enlightening, engaging and honest story will help you recognize and analyze your own behaviors and interactions, and show you how to create a winning culture based on leading with respect. Intimidation, micro-management and insecurity do not drive top-level performance. True success is built on free-flowing, trusted, and open collaboration between departments, levels, and specialties. This book shows you how to build respect among the ranks—from the top down. Learn the key respectful leadership behaviors that significantly impact morale Learn how to adjust your own, and others', attitudes to boost productivity, teamwork, and profits Benefit personally and professionally by leading from a place of mutual respect and consideration People perform best when they feel valued and valuable. And, when they are respected for their experience, talents and skills, they'll become personally invested in outcomes—both short- and long-term—and consistently go the extra mile. Respectful leadership ignites passion, innovation, creativity, and efficiency, while control-based leadership and intimidation breeds complacency and mediocrity. Which environment would better serve your company? The Respectful Leader shows you how to achieve sustainable success with a simple behavioral paradigm shift.


Simply Said. Communicating Better at Work and Beyond Simply Said. Communicating Better at Work and Beyond

Автор: Jay Sullivan

Год издания: 

Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.


The Ultimate South Park and Philosophy. Respect My Philosophah! The Ultimate South Park and Philosophy. Respect My Philosophah!

Автор: William Irwin

Год издания: 

Enlightenment from the South Park gang faster than you can say, «Screw you guys, I'm going home»! The Ultimate South Park and Philosophy: Respect My Philosophah! presents a compilation of serious philosophical reflections on the twisted insights voiced by characters in TV’s most irreverent animated series. Offers readers a philosophically smart and candid approach to one of television’s most subversive and controversial shows as it enters its 17th season Draws sharp parallels between the irreverent nature of South Park and the inquiring and skeptical approach of Western philosophy Journeys deep beyond the surface of the show’s scatological humor to address the perennial questions raised in South Park and the contemporary social and political issues that inspire each episode Utilizes familiar characters and episodes to illustrate such philosophical topics as moral relativism, freedom of expression, gay marriage, blasphemy, democracy, feminism, animal ethics, existential questions, and much more It’s a Bigger, Longer & Uncut version of the highly acclaimed South Park and Philosophy: You Know, I Learned Something Today—and is guaranteed to be much funnier than killing Kenny