Скачать книгу - Can't Be Satisfied

In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases – from «uncertainty» to «amazement.» By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a Cult of the Customer – and shows how you can do it too. Hyken’s message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.

What do Robben Island, Colonel Gadaffi, the earthquake in Haiti, the riots in London, credit crunch, child abuse, and the death of Christ have in common? They are all linked by the common thread of violence. Tom Stuckey reexamines the traditional theories of atonement, which he argues are contextual and utilitarian, as he searches for meaning and hope in these contemporary events.
In The Wrath of God Satisfied?, Tom Stuckey argues that because we live in a violent world, we should not dismiss the idea of the wrath of God or the disturbing metaphors of blood, debt, satisfaction, and sacrifice. While not subscribing to the theory of penal substitution, he does not dismiss it. Within a dynamic interpretation of the Trinity, the author draws on the insights of Athanasius, Anselm, Abelard, Luther, Calvin, Julian, Girard, Augustine, Barth, and contemporary theologians to show how divine wrath «being satisfied» poses the question of God in its most acute form. Stuckey sees God's wrath as a necessary shadow cast by the powerful light of hope and argues that wrath cannot be dismissed if justice is to be restored.

The word &quot;single&quot; means so many different things these days. Some people are single, some are single again, and some are single parents. Some are a blend of those. The relationship zone of our life is where we place our greatest hopes, it&#39;s where we have our greatest fears, it&#39;s where we&#39;ve had our greatest pain, and it&#39;s where we&#39;ve made our greatest mistakes. <br><br>Our society today has created some ideas about love, success, and significance that sound good, and the majority of people are buying them. One generation after another has tried to follow these lies, and so many people end up with disappointment and despair.<br><br>The goal of this ebook, &quot;Single and Satisfied,&quot; is to expose the lies that too many singles buy. With each one, we&#39;re going to discuss the truth about love, success, and significance. Discover how to have relationships without regrets and success without scars today.

Erotic Pleasure Aspiring actress Gillian Monroe is getting used to rejection. She hasn't been hired for an acting job in months. But that doesn't make it any easier to swallow her boyfriend's over-the-phone break up, claiming they're «not compatible» in bed. Sure the sex wasn't exactly fireworks, but then Steve never wanted to try anything new. Naturally Gillian wonders if there's a man out there who can fulfill her secret longings and take her on a journey of unbridled passion. . . Wet Hot Desire Enter real estate mogul David Wentworth. The man oozes raw sex appeal and his mere touch awakens a wantonness Gillian never knew she possessed. For the first time in her life, she feels free to shed her inhibitions and lose herself in a sensual haze of desire, living out all her erotic fantasies and surrendering to every yearning. . . WARNING! This is a REALLY HOT book. (Sexually Explicit)