Скачать книгу - Bridging the Vernacular Gap

Solve the number one problem with today's young workforce—the soft skills gap The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills. Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent. Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use. Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions. Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind.

Counselling and Spiritual Accompaniment presents the key spiritually-focused writings of Brian Thorne, one of the most influential thinkers on the convergence of spirituality with counselling, along with new material reflecting his recent work in spiritual accompaniment. Reflects the increasing focus on spiritual issues as an essential part of therapy Represents the culmination of an intellectual quest, undertaken by the most senior figure in the field, to integrate spirituality with counselling and the person-centred approach Features chapters that span thirty years of work, along with new writings that bring readers up to date with the author's most recent work in spiritual accompaniment An invaluable guide for counsellors and therapists who acknowledge the importance of spirituality to their clients, but doubt their abilities to help in this area

This handbook invites readers who are interested in mediation, negotiation and conflict resolution to share the perspectives of experts in the field. Contributors include scholars, mediators, trainers and negotiators, all of whom are passionate about their work. Emphasises both internal and external factors as important sources of influence when negotiating conflicts. Explores the cultural and institutional frameworks that have shaped intervention processes. Considers what techniques might work when, how and why. Demonstrates the sophistication of contemporary studies of mediation, negotiation and conflict resolution.

Facilitates both the understanding and adoption of 802.1aq as a networking solution 802.1aq Shortest Path Bridging (SPB) is a technology that greatly simplifies the creation and configuration of carrier, enterprise, and cloud computing networks—by using modern computing power to deprecate signaling, and to integrate multicast, multipath routing, and large-scale virtualization. It is arguably one of the most significant enhancements in Ethernet's history. 802.1aq Shortest Path Bridging Design and Evolution explains both the «what» and the «why» of the technology standard being set today. It covers which decisions were elective and which were dictated by the design goals by using a multipart approach that first explains what SPB is, before transitioning into narrative form to describe the design processes and decisions behind it. To make SPB accessible to the data networking professional from multiple perspectives, the book: Provides a «Reader's Companion» to the standard Dissects the different elements of SPB Offers applications and potential futures for the technology 802.1aq Shortest Path Bridging Design and Evolution will appeal to system implementers, system and network architects, academics, IT professionals, and general networking professionals.

Gain a greater understanding of the academic, cultural, and social experiences of first-generation college students (FGS). Fascinating, heart-touching, and important, the research and the stories presented here enlighten what FGS often have to overcome to successfully complete their degrees. With an emphasis on improving FGS' college success, retention, and graduation rates, this volume first covers common obstacles and the trend of FGS continuing on for graduate degrees. Section Two discusses the complex interplay of social, academic, emotional, and financial influences on academic performance. The chapters collectively affirm that the commitment of university resources is critical to college success. This is the 127th volume of the Jossey-Bass higher education quarterly report New Directions for Teaching and Learning, which offers a comprehensive range of ideas and techniques for improving college teaching based on the experience of seasoned instructors and the latest findings of educational and psychological researchers.