Скачать книгу - The Nearly Departed

For more than twenty years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?” Regardless of industry or job title, managers cite the same core issues—27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are “managing on autopilot” without even realizing it—until something goes wrong. And if you are managing on autopilot, then something almost always does. The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable. For every workplace problem—even the most awkward and difficult—The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout. The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you’ll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face.

If you'd like to know how to change your underachieving firm, At The Crossroads: The Remarkable CPA Firm That Nearly Crashed, Then Soared may hold the key to a bright new future. This innovative book is told in story form, drawing the reader behind the scenes of a dysfunctional team that applies Crosley?s Practice Growth Model to overcome the defects to produce a highly functional team.

Early intervention (EI) is the single most important advance in mental health care in recent decades, representing a key shift in both theoretical standpoint and service delivery. Early Intervention in Psychiatry clearly describes best practice for extending this approach to all psychiatric disorders. Beginning with the rationale for EI, it informs interventions in people from all age groups across the lifespan, from perinatal to old age. It addresses EI in specific settings, such as primary health care, community health, the general hospital, non-government agencies, and in social movements, and for specific disorders including depression and anxiety, alcohol and substance use, childhood disorders, psychoses, bipolar disorders, eating disorders and borderline personality disorders. Early Intervention in Psychiatry is an essential guide for all psychiatrists, general practitioners, family physicians and public health doctors. It is also a valuable resource for mental health professionals and primary care colleagues, including nurses, social workers, psychologists, occupational therapists, vocational rehabilitation specialists, peer and support workers and for mental health commissioners and policy-makers.

They call me Sour. The opposite of sweet. Shanking, stabbing, steaming, robbing, I did it all, rolling with the Man Dem. I did it because I was bad. I did it because I had heart. And the reason I reckon I got away with it for so long? Because I was a girl.SOUR is the true story of a former Brixton gang girl, drug dealer and full-time criminal. A member of the Younger 28s, a notorious gang that terrorised the postcodes around Brixton in the 90s, Sour escapes a troubled family life to immerse herself in the street life of likking and linking. She never leaves her house without a knife. At the age of fifteen, she stabs an innocent man in the street, earning her unrivalled respect and ‘Top-Dog’ status amongst her crew. She believes she is invincible.But the consequences of her actions are soon to catch up with her. Waking for the second time in two weeks in a hospital bed, to the news that she is pregnant, she realises it’s time to turn her life around. Motherhood will be a rude awakening, but it may also be her saving grace.Told with raw emotions and ferocious honesty, this is the real, on-the-record, story of one woman’s descent down the rabbit hole of gangland, and her efforts, as a daughter, mother and girlfriend, to claw herself out.

An unexpectedly joyful comedy of manners that encompasses amateur dramatics, drive-by shootings, political campaigns and golf.When Sunny Batten hears from a brusque, ill-mannered stranger that her beloved mother Margaret has just died in a freak household accident, understandably she thinks that things can't get any worse. But when she discovers that her cranky informant is the son of the man who died alongside Margaret, and that the pair, unbeknownst to their offspring, were engaged to be married, matters take a distinct downward turn.As even-tempered, reasonable Sunny and arrogant, wise-cracking Fletcher take their positions at the funeral, the eyes and ears of the sleepy New Hampshire town of King George are fixed upon them. What excites the graveside gossips more than anything is the mourners' identical, prematurely grey hair. Mere coincidence, or the inescapable workings of shared DNA?With its vivid evocation of small-town life and a cast of unwittingly hilarious characters, ‘The Dearly Departed’ will prompt as many belly laughs as it will tears – and leave you hoping for more despatches from King George long after you’ve turned its final page.