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People-Centric Skills. Interpersonal and Communication Skills for Auditors and Business Professionals People-Centric Skills. Interpersonal and Communication Skills for Auditors and Business Professionals

Автор: Manny Rosenfeld

Год издания: 

Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the «soft skills» that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors («IIA»), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a «no» into a «yes.» They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.


Interpersonal Boundaries in Teaching and Learning. New Directions for Teaching and Learning, Number 131 Interpersonal Boundaries in Teaching and Learning. New Directions for Teaching and Learning, Number 131

Автор: Harriet Schwartz L.

Год издания: 

While issues of interpersonal boundaries between faculty and students is not new, more recent influences such as evolving technology and current generational differences have created a new set of dilemmas. How do we set appropriate expectations regarding e-mail response time in a twenty-four-hour, seven-day-a-week Internet-connected culture? How do we maintain our authority with a generation that views the syllabus as negotiable? Complex questions about power, positionality, connection, distance, and privacy underlie these decision points. This sourcebook provides an in-depth look at interpersonal boundaries between faculty and students, giving consideration to the deeper contextual factors and power dynamics that inform how we set, adjust, and maintain boundaries as educators. This is the 131st volume of this Jossey-Bass higher education series. New Directions for Teaching and Learning offers a comprehensive range of ideas and techniques for improving college teaching based on the experience of seasoned instructors and the latest findings of educational and psychological researchers.


Handbook of Interpersonal Psychology. Theory, Research, Assessment, and Therapeutic Interventions Handbook of Interpersonal Psychology. Theory, Research, Assessment, and Therapeutic Interventions

Автор: Strack Ph.D. Stephen

Год издания: 

Modern interpersonal psychology is now at a point where recent advances need to be organized so that researchers, practitioners, and students can understand what is new, different, and state-of-the art. This field-defining volume examines the history of interpersonal psychology and explores influential theories of normal-abnormal behaviors, widely-used assessment measures, recent methodological advances, and current interpersonal strategies for changing problematic behaviors. Featuring original contributions from field luminaries including Aaron Pincus, John Clarkin, David Buss, Louis Castonguay, and Theodore Millon, this cutting-edge volume will appeal to academicians, professionals, and students interested in the study of normal and abnormal interpersonal behavior.


The Psychology of Interpersonal Violence The Psychology of Interpersonal Violence

Автор: Clive R. Hollin

Год издания: 

The Psychology of Interpersonal Violence is a textbook which gives comprehensive coverage of interpersonal violence – exploring the various violent acts that occur between individuals in contemporary society. Examines in detail the controversial use of corporal punishment Explores ways that psychology can add to our understanding of interpersonal violence Offers directions for future research that can help to prevent or reduce incidents of interpersonal violence


Mini Trening Komunikacji Interpersonalnej. Cwiczenia Mini Trening Komunikacji Interpersonalnej. Cwiczenia

Автор: Katarzyna Pluska

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