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A fun and creative guide to keeping customers ecstatically happy Businesses are used to competing for market share, inexpensive labor, and time-to-market, but today's biggest competition among top firms may be the war for top talent. Today's best organizations are reaching across traditional geopolitical and cultural boundaries to attract and retain the best and brightest workers. In The Talent Advantage, authors Weiss and MacKay tap into their long experience as experts in talent recruitment and retainment to explain why today's business leaders must take firm control of the talent hunting process to ensure great hires. Here, they show leaders exactly how to do that.

A groundbreaking book that offers approaches for changing the hidden biases in the workplace This is an eye-opening examination of the causes and dynamics of bias in the workplace, offering a psychological, political, and societal analysis of the actual cost of bias to the bottom line. The authors make the hurdles that women and minorities face in the workplace as personal to the reader as they are to those who face them. Giving Notice is filled with sensible approaches for solving the current imbalance and challenges us to rethink unconscious ideas about stereotypes and commonly accepted business practices. Freada Kapor Klein (San Francisco, CA) is an internationally noted consultant and diversity expert. She has been quoted in the New York Times, Chicago Tribune, Los Angeles Times, Washington Post, and on the Today show, Nightline, and NBC Nightly News. Kimberly Allers (Bayshore, NY) was a writer at Fortune magazine and is a frequent guest speaker at professional development and women-oriented seminars. Martha Mendoza (Santa Cruz, CA) is a national writer for the Associated Press. She won a Pulitzer Prize for investigative reporting.

Praise for Made in Canada Leadership «As an energy delivery company that takes great pride in our commitment to sustainable development, Enbridge recognizes that the leading, sustainable corporations of tomorrow must create an internal culture where leadership is fostered and nurtured at all levels. Made in Canada Leadership provides the roadmap for corporations seeking to secure their long-term future as industry leaders through the development and empowerment of any great company's strength—its people.» —Patrick D. Daniel, President & CEO, Enbridge Inc. «Made in Canada Leadership makes a compelling case for a strategic and concerted approach to individual and collective leadership development to build our country’s leadership. If we want the right supply of leaders, we need to develop leadership in all sectors and at all levels. It is a long-term commitment and a collaborative endeavour. I am personally committed to rise to the challenge and engage in the leadership development movement and I hope others will join us in this quest for leadership.» —Denise Amyot, Vice-President, Leadership Network, Public Service Human Resources Management Agency of Canada «Developing elite athletes who can win at the international level demands more than time, effort, resources, money and raw talent. It requires support systems that are effective and strategic and the mentoring of coaches who understand how to maximize not only the athletes’ physical potential but also their mental preparation. A similar case can be made for leader development. Made in Canada Leadership looks at what is needed to transform our leadership development efforts from amateur to major league. A must read!» —Chris Rudge, CEO and Secretary General, Canadian Olympic Committee «In our global world, human assets increasingly constitute the competitive advantage; and to succeed, quality leadership is required. However, leadership development is not a casual undertaking, but a long term investment and a shared responsibility. Nurturing future leaders offers significant ROI for all concerned: high returns for the organization and fulfilled leaders. Made in Canada Leadership provides an essential guide to the secrets of growing leaders from a strategic and Canadian perspective.» —Paul Juniper, Director, Industrial Relations Centre, Queen’s University

Rich and epic Historical Fiction set against the backdrop of the Great Famine and the Irish Diaspora. Perfect for fans of Winston Graham and Ken Follett.Set against the backdrop of the New World, this powerful novel follows the story of Ellen O’Malley. Torn from Ireland during the Great Famine, Ellen’s odyssey has taken her from the harsh landscape of Australia to the killing fields of the American Civil War and poignantly explores forgiveness, longing and the changing role of women set free by war.Together with her natural daughter Mary and adopted daughter Louisa, Ellen helps tend the wounds of the soldiers who have fallen in battle. Surrounded by death and destruction, she little realizes that her estranged son, Patrick, and Lavelle, the husband she desperately seeks, are on opposing sides of the terrible conflict.Meanwhile, Lavelle and Ellen's former lover, Stephen Joyce, likewise seek her out – and each other – with tragic repercussions. Ellen’s story is a tale of great loves, impossible choices and the triumph of the human spirit against all odds.

You can run from your destiny, but you can't hide… Ivy thought that she and Adrian had conquered their fates. Yet with thousands of innocents still trapped in the demon realms, she's determined to locate the final hallowed weapon and harness its unparalleled power to free them. But the last relic nearly put Ivy in the grave—there's probably no coming back from this one.Adrian's dark lineage has made him the most powerful of his kind, yet even his incredible abilities might not be enough now. Instead, the treacherous fate he has fought so hard to escape might be the only way he can save Ivy. Their undeniable bond has been tested before, but never with so much on the line. Now fate will come head-to-head against true love, and nothing they've endured can prepare Ivy and Adrian for the unthinkable choices they'll face…