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The Networked Nonprofit Connecting with Social Media to Drive Change This groundbreaking book shows nonprofits a new way of operating in our increasingly connected world: a networked approach enabled by social technologies, where connections are leveraged to increase impact in effective ways that drive change for the betterment of our society and planet. «The Networked Nonprofit is a must-read for any nonprofit organization seeking innovative, creative techniques to improve their mission and better serve their communities.» —Diana Aviv, president and CEO, Independent Sector «The Internet means never having to ask permission before trying something new. In The Networked Nonprofit, Kanter and Fine show nonprofits how to harness this flexibility to pursue their missions in partnership with two billion connected citizens.» —Clay Shirky, author, Here Comes Everybody: The Power of Organizing Without Organizations «The Networked Nonprofit uniquely describes the historical context and the current challenges that compel nonprofit leaders to work in networked ways and offers easy steps to help users exploit the potential of social media and 'working wikily.»' —Stephanie McAuliffe, director, organizational effectiveness, The David and Lucile Packard Foundation «A must-read for nonprofit leaders who want to change their organizations from the inside out by embracing the power of social networks.» —Charlene Li, founding partner, Altimeter Group; author, Open Leadership; and coauthor, Groundswell «This is a perfect handbook for anyone who wants to leapfrog their current limitations of understanding and find real-world applications of technology to extend their mission.» —Michele Nunn, CEO, Points of Light Institute, and cofounder, HandsOn Network «Kanter and Fine provide the 'Google Maps' for nonprofits to harness social media to kick butt and change the world.» —Guy Kawasaki, cofounder, Alltop.com, and former chief evangelist, Apple Inc. «URGENT! Read this book. Take notes. Take action. If you work for a nonprofit, you don't have to do every single thing these seasoned authors have to share, but you certainly have to know what you're missing.» —Seth Godin Register at www.josseybass.com/emailfor more information on our publications, authors, and to receive special offers.

The tools nonprofits need to measure the impact of their social media Having a social media measurement plan and approach can no longer be an after-thought. It is a requirement of success. As nonprofits refine their social media practice, their boards are expecting reports showing results. As funders provide dollars to support programs that include social media, they too want to see results. This book offers the tools and strategies needed for nonprofits that need reliable and measurable data from their social media efforts. Using these tools will not only improve a nonprofit?s decision making process but will produce results-driven metrics for staff and stakeholders. A hands-on resource for nonprofit professionals who must be able to accurately measure the results of their social media ventures Written by popular nonprofit blogger Beth Kanter and measurement expert Katie Delahaye Paine Filled with tools, strategies, and illustrative examples that are highly accessible for nonprofit professionals This important resource will give savvy nonprofit professionals the information needed to produce measurable results for their social media.

Journalism, what happened? In the last decade, the industry and the profession have been rocked to the core. Newspapers as consumer product are as ripe for comic mocking and satire as are the techniques of the journalism profession. The contemporary death and life of journalism is the story of an historic cultural transition. We have lived through the end of the mass-media era and the beginning of the networked-media era. We took in news one way for a century and we simply don't do it like that anymore. Networked: A Contemporary History of News in Transition examines this moment in journalism, the conditions that brought it about and the characteristics that have shaped it and will shape its future. In crafting this sophisticated yet accessible study, new-media scholar Adrienne Russell draws on personal interviews with journalists and analysts at the center of the shift, examines innovative and revealing digital news projects, and underlines larger cultural changes that reflect the new news reality. Networked also examines emergent journalism practices that suggest the forces at work and the stakes involved in developments we have all experienced but, caught up in the rush of change, have had limited perspective to interpret.

Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector «Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured.» —Lee Rainie, director, Pew Research Center's Internet & American Life Project «Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read.» —John M. Kamensky, senior fellow, IBM Center for The Business of Government «Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike.» —Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst «Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies.» —Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)

Praise for Leading Across Boundaries «Leading Across Boundaries is a terrific resource for nonprofit leaders. It is filled with great stories of collaboration, and also with the how-to's to make them work!» –Arlene Kaukus, former president, United Way of Buffalo and Erie County, and a nonprofit consultant «Linden illustrates the importance of collaboration, but drives further into issues of networks to teach us valuable lessons about core interests, trust, leadership, and success. This book is a very valuable and timely resource for practitioners who seek to produce more value from effective collaboration.» –Stephen Goldsmith, Daniel Paul Professor of Government, Kennedy School of Government, Harvard University, and author, The Power of Social Innovation «Linden provides a fresh, practitioner-oriented perspective on the topic of collaboration–especially for those in the public and nonprofit sectors wanting to benefit from Web 2.0 and social-networking technologies. It's a gem of a book and a terrific road map for leading change.» –Warren Master, president and editor-in-chief, The Public Manager «Linden uses fabulous examples to illustrate the essential ideas for collaboration and for effective leadership. His discussions of political acumen and the interpersonal side of collaboration are especially enlightening. I've been a manager for a long time, and wish I'd read this book earlier in my career!» –Ellen Switkes, assistant vice president emeritus, academic advancement, office of the president, University of California «Trust, transparency, and relationships are keys to successful collaboration. Linden takes these concepts and more and constructs a masterful lesson plan for us to follow.» –Tim Longo, police chief, Charlottesville, Virginia «…an invaluable contribution to anyone charged with shaping organizations, big and small.»–Don Kettl, author, The Next Government of the United States Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.